How do I change my trading account password?
To change your trading account password, please contact our support team at @marketsvox.com. Our team will assist you with your request.lease contact [email protected]
Where can I find my trading account details?
Your trading account details are sent to your registered email address when you open a trading account. Please check your inbox for the email containing your account information. If you cannot find it, check your spam or junk folder.
How do I transfer funds from my Wallet to my trading account?
To transfer funds from your Wallet to your trading account, please follow these steps:
Log in to your Client Area.
Navigate to My Wallet.
Select Internal Transfers.
Choose the option to transfer funds from My Wallet to Trading Account.
How do I close my trading account?
If you wish to close your trading account, please contact our support team at [email protected].
Where can I find my trading account leverage?
You can check the current leverage of your trading account directly in your Client Area.
Please follow these steps:
Log in to your Client Area.
Navigate to Trading Accounts.
Select Account Summary.
Find your trading account's leverage information.
What Is the Maximum Leverage Available?
The maximum leverage available depends on your trading account type, the instrument you trade, and your account equity.
Standard Account: Up to 1:2000 for Forex and Metals.
Cent Account: Up to 1:2000 for Forex and Metals.
ECN Account: Up to 1:1000 for Forex and Metals.
Major Indices and Commodities: Up to 1:500.
Please note that the leverage available on your account depends on your equity and may be lower than the maximum leverage stated above.
Are MarketsVox MT5 Accounts Hedging or Netting?
MarketsVox MT5 trading accounts use the hedging system.
What Are the MarketsVox MT5 Server Names?
To connect to your MarketsVox trading account in MetaTrader 5 (MT5), use the appropriate server details below.
Live Accounts
Server name: MarketsVox-Live
IP address: 86.104.251.168
Demo Accounts
Server name: MarketsVox-Demo
IP address: 88.211.249.148
When logging in to MT5, you can select the appropriate server name from the server list. If the server name is not available in the list, you can manually enter the corresponding IP address to connect to the server.
Please make sure you use the live server for real accounts and the demo server for demo accounts.